Total Delivery Time = Processing Time + Shipping Time

Usually, we will ship out the package within 1-2 business days.

Shipping to the Continental United States(Except Hawaii, Alaska, Guam, Puerto Rico, American Islands, Military Area): Expected time 3-7 business days
Shipping to EU: Expected time 2-7 business days.

Your package will be shipped 1-2 business days after your order was received. 

Shipping does not deliver to APO addresses and PO Boxes. 

All returns are subject to the following conditions in order for us to process your refund effectively:

The product may be returned within 30 days of delivered date in unused and unopened condition. Items not in these conditions will not be accepted.

The customer is responsible for returning the item in its original packaging.

If you wish to change or cancel your order, please contact us as soon as possible and one of our relevant staff will contact you immediately. Kindly note that your order can only be amended or refunded before we send out your order, please consider carefully before purchasing to ensure you select the right item.

If your order has been shipped and we are no longer able to cancel or amend it, you will need to wait patiently for your parcel to arrive, or you can choose to keep it or contact us to return it for a refund.

We will email your tracking information as soon as your order has shipped. You can check the logistics in this way.

If something is still missing, please contact us immediately.

In the event of a change of address, it is best to send us a message as soon as possible, for example by responding to the order confirmation. We will correct the address if possible. Otherwise, we normally get the package back from the delivery person and send a new package to the correct address.

Sure,  it comes with a CEC function.

Yes, it can support high-quality video: HDR 10 and Dolby Vision.

Yes, via the ISNOW app, you can enjoy greater control over your TV led strip lights and access to incredible color picking, multiple scene modes, features, and more. 

TGS TV sync light strip is compatible with all major set-top boxes ( Apple TV, Google TV, etc), gaming consoles( PS5, SWITCH, XBOX, etc), and streaming sticks( Amazon Fire TV, Roku, etc).